Terms and Conditions

These terms govern your use of thirdbeancoffee.com (the "Site") and any catering services booked with Third Bean Ventures LLC, doing business as Third Bean Coffee ("we," "us," "our"). By using the Site or booking with us, you agree to these terms.

Booking, Card Hold and Payment Schedule

Catering dates are reserved upon receipt of an authorized booking hold. We utilize a Zero-Down Card Hold policy to reserve event dates on our master calendar. A credit card is collected and run for a nominal $1.00 verification authorization to vault the payment method via Square Card-on-File, which is credited directly in full toward your final balance.

Custom Print & Branding Deposit (35% at Day -30): For events featuring custom print branding (custom printed cups, custom logo cart wraps/panels, branded cup sleeves, or personalized bottled lattes), an automated 35% non-refundable print production deposit is charged to the card on file 30 days prior to the event date. This deposit funds raw materials, custom proofing, and commercial print production. For events booked within 30 days of service with approved custom branding, this 35% deposit is processed upon initial booking confirmation.

Final Balance Auto-Charge (Day -7): Seven (7) calendar days prior to the event date, the remaining invoice balance (quote total less previously collected holds and print deposits) is automatically charged to the card on file. Payments are processed securely via Square. If an automated charge does not clear, prompt payment is required within 48 hours to maintain your scheduled reservation.

Custom Branding & Production Lead Time

Custom printed goods (branded cups, logo cart panels, printed sleeves, personalized bottled lattes) require a minimum manufacturing lead time of three (3) weeks (21 days) prior to the event date.

Because custom branded items are physically manufactured to client specifications with proprietary artwork, logos, or event typography, all print production costs (the 35% print deposit) are strictly non-refundable once production commences at 30 days prior to the event.

Cancellation and Rescheduling

If you need to cancel or reschedule your event, the following policy applies based on the date written notice is received at bookings@thirdbeancoffee.com:

• 15 or more days before the event:
  • Standard Events: No cancellation fee; your $1.00 card hold is released in full.
  • Custom Branded Events: The 35% print production deposit (billed at Day -30) is non-refundable as physical materials have entered manufacturing. The remaining 65% service balance is cancelled with no further charges.
• 8 to 14 days before the event: A cancellation fee equal to 50% of the total quote amount will be charged to the card on file.
• Within 7 days of the event: A fee equal to 100% of the total quote amount is non-refundable and will be charged to the card on file, as baristas have been scheduled and perishable dairy and fresh-roasted specialty coffee have been prepared.

Rescheduling: Events may be rescheduled to a future available date within six (6) months with at least 15 days notice. For branded events, manufactured custom print goods will be securely stored for your rescheduled date.

Weather and Force Majeure

Outdoor events require a covered area or shaded backup. If severe weather, natural disaster, public-health order, or other event beyond our reasonable control prevents us from performing, we will work with you in good faith to reschedule and apply any payments made to a future date, but we are not liable for losses caused by such events.

Venue Access and Setup

You are responsible for ensuring legal access to the venue, providing one (1) dedicated standard 120V / 15-20 amp outlet within 50 feet of the service area (not shared with other high-power equipment), step-free roll-in access, and a level surface of at least 6 by 4 feet per cart. Setup begins approximately 60 minutes before service; breakdown takes approximately 45 minutes after service ends.

Service Area and Travel

We serve the greater Dallas–Fort Worth metro from our base in Plano, TX. Travel within 40 miles of Addison is included in the package price. Beyond 40 miles, standard mileage applies and is bundled into the service quote total.

Allergens and Food Sensitivities

Drinks are made on shared equipment. While we offer dairy-free milks (oat, almond) and decaf, we cannot guarantee a beverage is free from cross-contact with milk, dairy, or other allergens. Guests with severe allergies should consult us before consuming.

Liability

To the maximum extent permitted by law, our total liability for any claim arising from a booking is limited to the amount you paid us for that event. We are not liable for indirect or consequential damages. We carry general liability insurance and can provide a Certificate of Insurance for venue requirements on request.

Photography and Likeness

We may photograph our cart, drinks, and setup at events for use in marketing. We do not photograph guests' faces without permission. If you prefer no photography at your event, let us know in writing before the event.

Intellectual Property

All content on the Site — text, photos, logos, drink names — is the property of Third Bean Ventures LLC. You may not copy, redistribute, or use it commercially without written permission.

Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Collin County, Texas.

Changes to These Terms

We may update these terms from time to time. The updated date at the top reflects the most recent change. Continued use of the Site or services after a change constitutes acceptance.

Contact

Questions? Email bookings@thirdbeancoffee.com.